Name of the corporation which handles the personal information


Handling of personal information

Mutsubishi Rubber Co., Ltd. (hereinafter, "The Company") will perform its duties to abide by the personal information protection laws and regulations, and recognizes the importance of personal information as social responsibility. In relation to this privacy policy, how the company handles their customers’ personal information will be explained.

Use of personal information

Individual's personal information
Collected private information is used only for the following purposes. However, the information will be used for limited purposes, the purpose will be specified for individual customers, and the information will be used to a limited extent.

  • To provide customers with information on products including brochures, services, and plans.
  • To deliver/install our product(s) to/for the customers.
  • To offer after-sale service and maintenance.
  • To conduct a survey regarding the usage situation of the product and/or service, and customers' satisfaction, for product development and service improvement.
  • To offer information by e-mails, brochures, or direct mails.
  • To contact customers in the emergency situation.

Security in handling personal information

In order to manage and handle personal information on customers, the company takes reasonable and appropriate preventive measures against illegal access, loss, assassination, destruction, falsification, leakage, and illegal release of the information.

Provision of personal information to third parties

The company does not provide or disclose private information to a third party except in the following cases.

  • Case in which the company is given prior consent by a customer.
  • Case in which the information is anonymous.
  • Case in which the company offers a quotation, proposal and drawing(s) of the merchandise and service to the potential customer of the company with prior consent of the customer.
  • Case in which the information is provided to the company's group companies with prior consent of the customer to the extent necessary for business purposes.
  • Case in which disclosure of the information to any third party is otherwise authorized under any applicable law or regulation.
  • Case in which provision is necessary for the protection of the life, body, or property of an individual but in which it is difficult to obtain a customer’s consent.
  • Case in which the provision of the information is necessary for cooperating with a state institution or a local public bureau, or an individual or entity entrusted by one in executing the operations prescribed by laws but in which obtaining the consent of the customer would impede the execution of the operations concerned.

Access to the website of the company

Companies which have the website, service or promotion activity linked to the Mutsubishi Rubber's website have their own terms for privacy policy. Thus, the company is not responsible for provision of information by a customer himself/herself on these websites.

Modification of privacy policy

This privacy policy may be modified by the company when required. The latest version of the privacy policy is stated on the company's website.

Contact for inquiry

Please contact the following person for any inquiry for general information regarding the privacy policy.
General Affairs Department Tel: 06-6344-3555
Person in charge: Mr. Masakazu Kurashita
E-mail address: